The Group continued its project to modernise its procedural system during the period and specifically the more operational procedures for the administrative-accounting department.

It concurrently carried on its ongoing check and optimisation of existing processes to adapt them to new business requirements.

The Group translated the main procedures into English to facilitate their circulation and implementation by all group entities, thus ensuring harmonised processes, standards and policies.

It also strengthened its corporate organisational structures by introducing risk management and security units and by focusing on innovation through the set up of an engineering, development and concessions department to translate the Group’s strategic vision into fact. The quality, environment, health and safety unit, which used to report to the chief executive officer, was transferred to the group HR and organisation department to generate synergies between the two functions and simultaneously ensure greater focus on implementing systems and providing specialist assistance with contracts by the quality, environment, health and safety unit.